Even more effective customer dialogue using AI technology


Hudya uses advanced AI (Artificial Intelligence) technology in the development of an automated customer advisor.

Hudya has used NLP/NLU technology (natural language processing/understanding) to develop an automated customer advisor.

Hudyas Operational Excellence Manager Jan Gapinski works daily on the digitisation of processes and is very interested in how we can best use technology to benefit our customers, employees and Hudya Group AS as a whole.

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